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Shipping and Handling

HANDLING

We process orders on Wednesday every week. We are a small business and have many other things to do around here on top of shipping orders. To stay on top of the chaos, we process and ship all orders on Wednesdays. We understand this may not be what you're used to from bigger providers *cough* Amazon *cough*, but it's how we've chosen to operate. 

ADDRESS ERRORS

Please ensure you enter your shipping address correctly at checkout. If you notify us of an error before your order has shipped, we may be able to change it for you. Once your order has shipped, it is in the hands of the postal service and there is very little we can do to change where it ends up.

Refunds will NOT be issued for address errors. 

DAMAGED PACKAGES

We try our very best to ensure your order will arrive in the form we intended. However, once we ship your order, we are at the mercy of the postal system, and cannot be held responsible for the level of service they provide. If your package arrives damaged, please email info@riptskinsystems.com with photographic proof within 30 days. Once received we can then initiate a return or refund.

Shipping fees will NOT be refunded. 

CANADA

STANDARD DELIVERY

All Flat Fee $4.99 (ON/QC), $9.95 (rest of Canada) or Free Shipping orders ship via Canada Post Expedited Parcel and includes tracking to addresses within Canada. 

Expect 3-5 business days delivery time. 

EXPRESS DELIVERY

Express orders will be shipped via the customer selected carrier and service level.

Delivery time will vary depending on customer selected service level. 

 

USA

STANDARD DELIVERY

All Flat Fee $4.99 or Free Shipping orders ship via Canada Post Small Packet Air and does not include tracking to addresses within USA. 

** Please note, you may receive a tracking # in your confirmation emails, but this will only work while the package is still inside Canada. 

Expect 5-7 business days delivery time. 

TRACKED DELIVERY

Tracked orders will be shipped via Canada Post Tracked Packet USA and include tracking to address within the USA.

Expect 5-7 business days delivery time. 

EXPRESS DELIVERY

Express orders will be shipped via the customer selected carrier and service level.

Delivery time will vary depending on customer selected service level. 

 

INTERNATIONAL

STANDARD DELIVERY

All Flat Fee $4.99 or Free Shipping orders ship via Canada Post Small Packet International Air and does not include tracking to addresses outside of Canada. 

** Please note, you may receive a tracking # in your confirmation emails, but this will only work while the package is still inside Canada. 

Expect 7-10 business days delivery time. 

TRACKED DELIVERY

Tracked orders will be shipped via Canada Post Tracked Packet International and includes tracking to address outside of Canada

Expect 7-10 business days delivery time. 

EXPRESS DELIVERY

Express orders will be shipped via the customer selected carrier and service level.

Delivery time will vary depending on customer selected service level.